Worldwide Shipping & Delivery
JOHNKEANS UK LTD proudly ships products worldwide. We work with trusted international shipping and logistics partners to deliver products safely and efficiently to customers across the globe.
Processing Times
Orders are generally processed within:
- 1–3 business days for in-stock items
- 3–10 business days for special-order items
- Longer periods may apply for customized or large-volume orders
* Processing times exclude weekends and public holidays.
Estimated Delivery Times
Note: Delivery times are estimates only and are not guaranteed.
Shipping Charges
Shipping costs are calculated during checkout based on the package destination, product size, weight, and delivery method selected.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, clearance fees, and government charges. These charges are the responsibility of the customer unless otherwise stated.
Shipment Tracking
Tracking information will be provided via email/system updates whenever available to help you track your shipment's journey.
Transit Delays
JOHNKEANS UK LTD is not responsible for delivery delays caused by customs inspections, carrier delays, weather conditions, government restrictions, or force majeure events.
Delivery Address Accuracy
Customers are responsible for providing accurate shipping information. Additional charges may apply for reshipment due to incorrect address information.
Damaged Shipments
Customers should inspect packages upon delivery and report any visible damage to us within 48 hours of receipt.